Would You Take A Bad Amazon Marketplace Review Down For A Refund?

11 Sep

I had someone offer me a discount to take down my neutral review. If I do, I feel like it kind of defeats the purpose of the feedback feature, but I’m kind of a goody-goody.


T. ordered a replacement power adapter for his MacBook from an Amazon Marketplace seller. He was under the impression that it was a genuine Apple product, but the $35 price tag probably should have been an indication that it wasn’t. The item arrived, worked okay, and then T. accidentally broke it. Two months after he left a tepidly negative review, he heard from the seller, offering a refund to encourage him to remove his negative feedback. Coincidentally, the seller had received a huge increase in negative feedback in the period since T’s purchase. What would you do?

T. writes:

Here is my ethical question of the day. I recently bought a power adapter for my MacBook from an Amazon Marketplace. I got a real deal(red flag) and received the item. The item did work, but it obviously not an Apple original due to the fit and finish of the product…

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